{"id":15294,"date":"2025-05-14T11:53:13","date_gmt":"2025-05-14T10:53:13","guid":{"rendered":"https:\/\/comparepriceswebsite.co.uk\/?p=15294"},"modified":"2026-03-24T10:37:51","modified_gmt":"2026-03-24T10:37:51","slug":"phone-insurance-broken-screen","status":"publish","type":"post","link":"https:\/\/comparepriceswebsite.co.uk\/index.php\/2025\/05\/14\/phone-insurance-broken-screen\/","title":{"rendered":"Does Phone Insurance Cover Broken Screen? What You Need to Know, Get a Quote Online."},"content":{"rendered":"\n<p>Wondering if mobile phone insurance covers a broken screen? Discover what\u2019s included, how it works, and tips for getting your smartphone repaired without breaking the bank.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-base-color has-custom-2-daf-4-a-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/scripts.affiliatefuture.com\/AFClick.asp?affiliateID=349505&amp;merchantID=2382&amp;programmeID=6421&amp;mediaID=0&amp;tracking=&amp;afsource=20&amp;url=\" target=\"_blank\" rel=\" noreferrer noopener nofollow\">Check UK Providers <\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Accidents happen, and let\u2019s face it, dropping your phone and shattering its screen can feel like the end of the world. Whether it slips out of your hand or takes an unfortunate tumble from the couch, a broken screen is one of the most common mobile device mishaps. But here\u2019s the million-dollar question: does phone insurance cover a broken screen?<\/p>\n\n\n\n<p>It\u2019s a question many of us ask after staring at the spider-web of cracked screens on our beloved devices. The good news? Most phone insurance policies that include accidental damage cover&nbsp;<em>can<\/em>&nbsp;cover a broken screen, but the details matter. Let\u2019s dive into everything you need to know about phone insurance and broken screens, so you can get your device back in working order without unnecessary stress.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What Does Phone Insurance Cover?<\/h2>\n\n\n\n<p>Before we zoom in on broken screens specifically, it\u2019s worth understanding the basics of mobile phone insurance. Typically, phone insurance is designed to protect against unexpected damage, loss, or theft. While coverage can vary between providers, here\u2019s what most policies include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Accidental Damage<\/strong>: Damage cover for cracked screens, liquid damage, or other unintentional mishaps.<\/li>\n\n\n\n<li><strong>Theft or Loss<\/strong>: If your phone is stolen or you lose it entirely, many policies will provide a replacement.<\/li>\n\n\n\n<li><strong>Mechanical or Electrical Faults<\/strong>: Issues not covered under your manufacturer\u2019s warranty period.<\/li>\n<\/ul>\n\n\n\n<p>But, and this is a big&nbsp;<em>but<\/em>, not all gadget insurance policies are created equal. Some will cover a cracked screen outright, while others may only reimburse repairs under specific conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Does Phone Insurance Cover a Broken Screen?<\/h2>\n\n\n\n<p>Yes, phone insurance often covers broken screens, but there are a few catches. The extent of the coverage depends on your provider, the type of insurance plan you\u2019ve chosen, and the circumstances surrounding the damage. Some policies even offer unlimited screen repairs. Let\u2019s break it down for clarity:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1.&nbsp;<strong>Accidental Damage Clause<\/strong><\/h3>\n\n\n\n<p>Most phone insurance policies include accidental damage cover, which covers incidents like dropping your phone and cracking its screen. If your policy has this feature, you\u2019re in luck! Just make sure to check the fine print; some providers may have restrictions on how often you can make a claim.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.&nbsp;<strong>Excess Fees<\/strong><\/h3>\n\n\n\n<p>Even if your phone insurance covers a broken screen, you\u2019ll likely need to pay an excess fee (similar to a deductible) before the insurer provides repair or replacement. Excess fees can range from affordable to eye-watering, so it\u2019s worth knowing what you\u2019re signing up for.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3.&nbsp;<strong>Pre-Existing Damage<\/strong><\/h3>\n\n\n\n<p>Insurance won\u2019t cover damage that occurred&nbsp;<em>before<\/em>&nbsp;you took out the policy. If you already had cracked screens when you signed up, you\u2019re out of luck.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.&nbsp;<strong>DIY Repairs<\/strong><\/h3>\n\n\n\n<p>Attempted a DIY fix with a YouTube tutorial? That\u2019s a no-go. Most insurance providers void your coverage if you tinker with the phone yourself or use an unapproved repair service. To make a claim valid, it requires professional handling.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\"><\/h3>\n\n\n\n<h2 class=\"wp-block-heading\">How to Claim for a Broken Screen<\/h2>\n\n\n\n<p>If you\u2019ve confirmed that your phone insurance covers broken screens, here\u2019s how to move forward with a claim:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Document the Damage<\/strong><br>Take clear photos of the broken screen as evidence. This will be useful when filing your claim.<\/li>\n\n\n\n<li><strong>Contact Your Insurer<\/strong><br>Reach out to your insurance provider as soon as possible to make a claim. Most insurers have a claims portal on their website or app, making the process straightforward.<\/li>\n\n\n\n<li><strong>Provide Required Documentation<\/strong><br>You\u2019ll likely need to supply proof of purchase, photos of the damage, and details about how the accident happened.<\/li>\n\n\n\n<li><strong>Pay the Excess Fee<\/strong><br>Be prepared to pay the agreed-upon excess fee before repairs or replacements are authorised.<\/li>\n\n\n\n<li><strong>Repair or Replace<\/strong><br>Depending on the policy, the insurer may repair your phone or provide a replacement device (often a refurbished replacement). Some premium policies include next business day replacement to speed up the process.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What If My Insurance Doesn\u2019t Cover a Broken Screen?<\/h2>\n\n\n\n<p>If your policy doesn\u2019t include coverage for accidental damage, don\u2019t panic. There are still options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Manufacturer Repairs<\/strong>: Check if your phone\u2019s warranty covers screen damage. Standard warranties typically handle mechanical breakdown but not accidental damage like a broken screen. AppleCare+ and similar programmes often include discounted repairs for out-of-warranty breakdown.<\/li>\n\n\n\n<li><strong>Authorised Repair Shops<\/strong>: Third-party repair services can fix a broken screen for less than the cost of a new phone. Just ensure they\u2019re reputable to avoid further issues.<\/li>\n\n\n\n<li><strong>DIY Fix Kits<\/strong>: While not recommended (and risky), repair kits are available online if you\u2019re confident in your skills.<\/li>\n<\/ul>\n\n\n\n<p>Using a screen protector can help prevent future damage.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\"><\/h3>\n\n\n\n<h2 class=\"wp-block-heading\">Tips for Choosing the Right Phone Insurance<\/h2>\n\n\n\n<p>If you\u2019re shopping for phone insurance or want to upgrade your current plan, here are a few tips to keep in mind:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Look for Full Cover with Accidental Damage<\/strong>: Ensure your policy explicitly covers broken screens.<\/li>\n\n\n\n<li><strong>Check the Excess Fee<\/strong>: A low monthly premium might mean a high excess fee; with a pay monthly plan, the quoted price often includes insurance premium tax, so balance affordability with practicality.<\/li>\n\n\n\n<li><strong>Compare Repair Options<\/strong>: Some insurers only work with specific repair shops. Make sure those options are convenient for you.<\/li>\n\n\n\n<li><strong>Consider Your Phone\u2019s Value<\/strong>: If your device is older or inexpensive, insurance might not be worth the cost.<\/li>\n\n\n\n<li><strong>Check for Worldwide Cover<\/strong>: If you travel frequently with your device, verify that your policy includes worldwide cover.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">FAQs<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Does phone insurance cover a broken screen caused by someone else?<\/h3>\n\n\n\n<p>Yes, if accidental damage cover is included under your policy. However, you\u2019ll still need to file the claim and pay the excess fee.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Will my phone insurance replace my phone if the screen is unfixable?<\/h3>\n\n\n\n<p>In most cases, yes. If the screen damage is beyond repair, the insurer will likely provide a replacement device.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. How long does it take to repair a broken screen under insurance?<\/h3>\n\n\n\n<p>It depends on your insurer and the repair service they use. Repairs can take anywhere from a few days to a week or more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Can I claim for a broken screen more than once?<\/h3>\n\n\n\n<p>Many policies allow multiple claims per year, but check the claims limit in the terms of your policy for details.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Do I need to pay the excess fee upfront?<\/h3>\n\n\n\n<p>Typically, yes. The excess fee is usually required before repairs or replacements are authorised.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Does phone insurance cover unauthorised usage or accessories?<\/h3>\n\n\n\n<p>Yes, many policies include cover for unauthorised usage and accessories cover as additional benefits. However, standard screen repair policies usually don&#8217;t cover battery performance issues.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>When it comes to answering the question, \u201cDoes phone insurance cover a broken screen?\u201d, the answer is usually yes, but with conditions. Functional cracks typically fall under accidental damage clauses for repair or replacement, though purely cosmetic damage might not be covered; excess fees and policy fine print can still complicate things.<\/p>\n\n\n\n<p>To avoid future headaches, take the time to review your phone insurance policy, understand what\u2019s covered including your damage cover, and know your options if the worst happens. After all, a little preparation now can save you from the dreaded cracked-screen panic later.<\/p>\n\n\n\n<p>So, the next time your phone takes an unfortunate dive, you\u2019ll know exactly what to do, and who to call, for help.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-base-color has-custom-1-a-73-e-8-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/scripts.affiliatefuture.com\/AFClick.asp?affiliateID=349505&amp;merchantID=2382&amp;programmeID=6421&amp;mediaID=0&amp;tracking=&amp;afsource=20&amp;url=\">Editor&#8217;s Choice<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/comparepriceswebsite.co.uk\/wp-content\/uploads\/2025\/05\/a-young-woman-holding-a-smart-phone-mobile-with-black-screen-brocken-mobile-phone-stockpack-adobe-stock.jpg\" alt=\"A young woman holding a smart phone mobile with brocken  screen. Wondering if phone insurance covers broken screen repair and replacement\" class=\"wp-image-15295\" style=\"width:850px\" srcset=\"https:\/\/comparepriceswebsite.co.uk\/wp-content\/uploads\/2025\/05\/a-young-woman-holding-a-smart-phone-mobile-with-black-screen-brocken-mobile-phone-stockpack-adobe-stock.jpg 1000w, https:\/\/comparepriceswebsite.co.uk\/wp-content\/uploads\/2025\/05\/a-young-woman-holding-a-smart-phone-mobile-with-black-screen-brocken-mobile-phone-stockpack-adobe-stock-300x200.jpg 300w, https:\/\/comparepriceswebsite.co.uk\/wp-content\/uploads\/2025\/05\/a-young-woman-holding-a-smart-phone-mobile-with-black-screen-brocken-mobile-phone-stockpack-adobe-stock-768x512.jpg 768w, https:\/\/comparepriceswebsite.co.uk\/wp-content\/uploads\/2025\/05\/a-young-woman-holding-a-smart-phone-mobile-with-black-screen-brocken-mobile-phone-stockpack-adobe-stock-610x407.jpg 610w, https:\/\/comparepriceswebsite.co.uk\/wp-content\/uploads\/2025\/05\/a-young-woman-holding-a-smart-phone-mobile-with-black-screen-brocken-mobile-phone-stockpack-adobe-stock-980x654.jpg 980w, https:\/\/comparepriceswebsite.co.uk\/wp-content\/uploads\/2025\/05\/a-young-woman-holding-a-smart-phone-mobile-with-black-screen-brocken-mobile-phone-stockpack-adobe-stock-480x320.jpg 480w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-shop-for-more-with-our-verified-uk-insurance-providers\">Shop for More with Our Verified UK Insurance providers:<\/h3>\n\n\n\n<p><a href=\"https:\/\/scripts.affiliatefuture.com\/AFClick.asp?affiliateID=349505&amp;merchantID=2009&amp;programmeID=7123&amp;mediaID=0&amp;tracking=&amp;afsource=20&amp;url=\" target=\"_blank\" rel=\"noreferrer noopener\">Travel Insurance<\/a>&nbsp;<a href=\"https:\/\/scripts.affiliatefuture.com\/AFClick.asp?affiliateID=349505&amp;merchantID=2382&amp;programmeID=6421&amp;mediaID=0&amp;tracking=&amp;afsource=20&amp;url=\" target=\"_blank\" rel=\"noreferrer noopener\">Gadget Insurance<\/a>&nbsp;<a href=\"https:\/\/scripts.affiliatefuture.com\/AFClick.asp?affiliateID=349505&amp;merchantID=2382&amp;programmeID=6421&amp;mediaID=0&amp;tracking=&amp;afsource=20&amp;url=\">Phone Insurance<\/a> <a href=\"https:\/\/eversurecc.co.uk\/d4QjQ\" target=\"_blank\" rel=\"noreferrer noopener\">Camara Insurance<\/a>&nbsp;<a href=\"https:\/\/eversurecc.co.uk\/d4QjQ\" target=\"_blank\" rel=\"noreferrer noopener\">Cycle Insurance<\/a>&nbsp;<a href=\"https:\/\/eversurecc.co.uk\/d4QjQ\">E-Bike Insurance<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/www.paidonresults.net\/c\/57631\/1\/2304\/0\" target=\"_blank\" rel=\"noreferrer noopener\">Home Emergency Cover<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/scripts.affiliatefuture.com\/AFClick.asp?affiliateID=349505&amp;merchantID=2543&amp;programmeID=6678&amp;mediaID=0&amp;tracking=&amp;afsource=20&amp;url=\" target=\"_blank\" rel=\"noreferrer noopener\">Car Warranty<\/a>&nbsp;<a href=\"https:\/\/eversurecc.co.uk\/d4QjQ\" target=\"_blank\" rel=\"noreferrer noopener\">Car Breakdown Cover<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-explore-our-buyers-guides-with-money-saving-tips\">Explore our Buyers Guides with Money Saving Tips<\/h3>\n\n\n\n<p>For a list of our main buyers guides use the drop-down menu at the top of the page. 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Buyers Guides<\/a>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Wondering if mobile phone insurance covers a broken screen? Discover what\u2019s included, how it works, and tips for getting your smartphone repaired without breaking the bank. Introduction Accidents happen, and let\u2019s face it, dropping your phone and shattering its screen can feel like the end of the world. Whether it slips out of your hand [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,57,8,59,55],"tags":[],"class_list":["post-15294","post","type-post","status-publish","format-standard","hentry","category-expert-buying-guides-shopping-tips-for-uk-shoppers","category-gadget-insurance-uk-expert-guides-reviews","category-compare-uk-insurance-options-expert-buyers-guides","category-iphone-insurance-uk-expert-guides-reviews","category-phone-insurance-uk-expert-guides-reviews"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Phone Insurance Broken Screen: Get It Repaired Easily, Gat Cover<\/title>\n<meta name=\"description\" content=\"Find out if phone insurance covers a broken screen and how to get your device repaired without high costs. 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